Privacy Policy

We value the trust you place in's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices. Note: Our privacy policy is subject to change at any time. To make sure you are aware of any changes, please review this policy periodically. is operated by Ebix Travels Middle East FZ-LLC and its subsidiaries; all references to "", " "we", or "us", include Ebix Travels Middle East FZ-LLC and its subsidiaries.

1. Collection of Personally Identifiable Information

We collect personally identifiable information (email address) from you when you set up a free account with While you can browse some sections of our site without being a registered member, certain activities (such as searching for properties, viewing property contact information, and registering a property) do require registration. We do use your contact information to send you offers as well as results of your Price' quote. You may always opt-out of receiving such information; see the Choice/Opt-Out section below.

2. Use of Demographic and Profile Data

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in--and to display content according to your preferences.


A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. places both permanent and temporary cookies in your computer's hard drive 's cookies do not contain any of your personally identifiable information.

3. Sharing of personal information

We may share personal information with our other corporate entities and affiliates to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public. Ebix Travels Middle East FZ-LLC and its affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information. VIA may contact you by post, email, telephone (including SMS) or fax for these purposes. Your confirmation emails (which may include details of flight bookings, travel documents, recruitment processes, employment and/or human resources or other services booked through our website) may include marketing material which we may feel will be of interest to you from other third parties. We may also use and analyze the information and/or data that we collect so that we can review, administer, support, improve and develop our business and the services which we offer. For all these purposes, VIA may provide its third party service providers and processors with access to your personal information. These third party service providers may be located outside the UAE. These service providers may include: credit/debit card verification providers, our data warehouse and customer relationship management centre, recruitment and human resources providers, marketing organizations, who may provide us support with marketing and promotional communications; internet service providers.

4. Links to Other Sites

Our site links to other websites that may collect personally identifiable information about you, is not responsible for the privacy practices or the content of those linked websites

5. Security Precautions

Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. Some parties that process or store personal information may be located in jurisdictions outside your country of residence. Therefore, your information may be processed and stored in these jurisdictions and, as a result, foreign governments, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your information through the laws in these countries.

6. Choice/Opt-Out << provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. To remove your contact information from all <<>> lists and newsletters, Please contact us at the address below.


By choosing to provide VIA with your personal information, you explicitly consent to its use in accordance with the principles outlined in this privacy policy and as outlined at the time you are asked to provide any personal information. VIA may contact you by phone or email in order to provide you with updates pertaining to its services as well as information about additional offers, products or events that VIA believes may be of interest to you.

Applicable Law.

This privacy policy shall be governed by and construed in accordance with the laws of the Emirate of Dubai, United Arab Emirates. Any dispute under in relation to or in connection with it shall be submitted to the exclusive jurisdiction ot the Courts of the Emirate of Dubai, United Arab Emirates.

7. Questions?

If you have any further questions about our privacy policy or its implementation, you can contact us on . If there are changes to this privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.